SB Telecom India | ICT & Digital Marketing

Privacy Policy

SB Telecom India Pvt Ltd. (the “we”, “our” or “us”) realizes the importance of protecting your personal data.

We are committed to protecting the privacy and confidentiality for all our stakeholders. This Privacy Policy outlines how We collect, process, store, and safeguard your Personal Data.

1. Definitions

“Data” means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by human beings or by automated means.

“Personal Data/Information” means any data that allows a User to be identified directly or indirectly and shall include sensitive personal data or information.

“Processing” in relation to personal data, means a wholly or partly automated operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organization, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.

2. Applicability

This Policy is applicable with reference to the Personal Data, Processing of which is done by Us or any other third party on behalf of Us.

3. Personal Data collection

We will collect and process your Personal Data provided through forms, portals, website, and data collected from public domain, etc. that is necessary to be able to properly identify you, to know your requirements, expectations, and instructions in order to provide you with those products or services. We also receive Personal Data from ad networks, data brokers, market research, or similar companies who provide us with additional Personal Data. From time to time, we may also receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities and publicly available sources such as social media websites.

3.1. Collected data

- Identity Information, such as your name; address; email address; telephone number; gender; date of birth, age and/or age range; photo/avatar; and information such as online identifiers. 

- Other Identity Data that includes personal and business contact information, such as postal address, email address, telephone number, or other identifiers used for communication. 

- Information regarding your interaction with a website, application, or advertisement (e.g. IP Address etc.), device characteristics (such as browser/OS version), web server logs, application logs, cookie data, and information about how you use our Site and interact with us.

3.2.Purpose of use

We may use your Personal Information for the following purposes: 
- To understand which parts of the website are visited and how frequently
- To identify you once you register on our website
- To publish testimonials and case studies
- To perform data analytics for providing a better service
- To enhance and optimize our business operations, applications, systems, and processes.
- To comply with applicable laws and other legal requirements.
- To enhance your website experience and other associated purposes by deploying cookies or similar technologies.
- To invite you for events and seminars organized by us and related purposes such as running marketing or promotional campaigns

In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to make informed business decisions, and for other legitimate purposes.
We will not knowingly collect or use Personal Data in any manner not consistent with this Privacy Policy, as it may be amended from time to time, and applicable laws.

4. Lawful grounds

We will process your Personal Data in compliance with applicable data privacy laws in India “Digital Personal Data Protection Act, 2023”

5. Disclosure to third party

In order to enhance and optimize our product and services and improve our performance in general, your data may be internally and externally processed by third parties. Whenever We permit a third party to access your Personal Data, We will ensure the Personal Data is used in a manner consistent with this Privacy Policy and the third-party has equivalent safeguard in respect of your Personal Data as that of Us.
Additionally, We strictly follows the data localization norms as required under any law. Subject to legal and contractual requirements, your personal data shall only be transferred outside the country by means of legally recognized data transfer mechanisms or safeguards.

6. Security of Personal Data

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures such as password protection, encryption, physical locks, etc., to help protect your Personal Data from unauthorized access, use, or disclosure, only authorized employee of Us and any third-party authorized by Us have access to Personal Data.

7. Storage and Retention

We do not store or retain any Personal Data if the specified purpose is no longer being served however, We shall retain all such Personal Data if the retention is necessary for compliance with any law for the time being in force.

8. Rights Available to You

You shall have following rights in respect of their Personal Data;

i. You may request Us during appropriate business hours to access the Data provided by it and processed by Us. This includes receiving a copy of the Personal Data we hold about You and to check that We are Processing it for Lawful Purpose. 
ii. You shall have the right to correction, completion, updating and erasure of its Personal Data for Processing. Upon receiving the verifiable request for erasure or updating of Personal Data by you, we shall erase or update your Personal Data unless retention of the same is necessary for the specified purpose or for compliance with any law for the time being in force.
iii. You shall have the right to nominate any other individual, who shall, in the event of death or incapacity of You, exercise the rights of You in accordance with the law for the time being in force.
iv. Subject to effective regulatory/statutory requirements, where consent given by You is the basis of Processing of Personal Data, such You shall have the right to withdraw its consent at any time however, such withdrawal shall not affect the legality of Processing of the Personal Data based on consent before its withdrawal.

Upon receipt of a request, We ensure that the requests are addressed in a timely manner and in compliance with the applicable laws, regulations and policies. If We conclude that the request cannot be fulfilled, We will respond with a reasonable justification for denial of such request. We will maintain records of all such requests and any such statements from you, irrespective of their status of Processing. 
None of these rights given above are absolute in nature and there may be circumstances in which We are required or permitted under applicable law not to address your request.

9. Contact

Should you have a complaint or require more information about how we manage your personal data, please contact our Data Protection Officer.

---------------------
SB TELECOM INDIA PVT LTD.
Contact: grp-sti-hotline@g.softbank.co.jp